Contact Us

Do you have additional questions for Vermont Castings? Feel free to contact us for general brand inquiries and other questions.

If you have questions regarding products, troubleshooting, service, parts, or your warranty, please contact your local dealer. Vermont Castings does not ship replacement parts directly to consumers.


If you have questions regarding BBQ gas grills:


At Vermont Castings, safety is our number one priority for our members, customers, and partners. At this time, our call center is temporarily down from taking inbound calls. We are committed to providing you with exceptional service during this difficult time, which is why we will continue to provide consumer support via email. Please click “Contact Us Online” below and complete the form. A member from our Consumer Care team will contact you directly by email. If you are submitting the form after hours, you will be contacted the next day. Thank you for your understanding.

Contact Us Online

Contact center Hours:
Monday through Thursday: 8:00 a.m. to 4:30 p.m. (CST)
Friday: 8:00 a.m. to 4:00 p.m. (CST)
Closed Saturdays, Sundays and most major U.S. holidays.